Shipping policy
We will begin shipping this year right after Rosh Hashana.
We encourage you to order as early as possible as this guarantees a smooth process for yourself and our staff. Please select appropriate shipping method to get your set fresh. The Willow can dry out without refrigeration and we therefore try our best to avoid having your package sit in transit over the weekend. You should inspect the contents of your shipment as soon as it is received. The Hadassim (Myrtle) and the Aravot (Willow) should be immediately stored in the refrigerator until the beginning of Sukkot. All other items (Lulav and Etrog) should be stored at room temperature in a cool dry place. The last day to order this year with Ground shipping is the Day after Rosh Hashana 3pm EST. Any orders after that time will require Express shipping. If you have any questions, please email info@gotetrog.com or call 213-973-8764
If you need your set shipped at a earlier date, please let us know. If you are traveling for Sukkot, you can have your set shipped to your travel destination.
We encourage you to order as early as possible as this guarantees a smooth process for yourself and our staff. Please select appropriate shipping method to get your set fresh. The Willow can dry out without refrigeration and we therefore try our best to avoid having your package sit in transit over the weekend. You should inspect the contents of your shipment as soon as it is received. The Hadassim (Myrtle) and the Aravot (Willow) should be immediately stored in the refrigerator until the beginning of Sukkot. All other items (Lulav and Etrog) should be stored at room temperature in a cool dry place. The last day to order this year with Ground shipping is the Day after Rosh Hashana 3pm EST. Any orders after that time will require Express shipping. If you have any questions, please email info@gotetrog.com or call 213-973-8764
If you need your set shipped at a earlier date, please let us know. If you are traveling for Sukkot, you can have your set shipped to your travel destination.